Help Center

Frequently Asked Questions

Find quick answers about service booking, grocery express delivery, and payment policies.

How fast can a technician arrive for an emergency service?

For emergency electrical, plumbing, or AC breakdowns in Mohakhali, Baridhara, Mirpur, or Banani DOHS, our verified technicians arrive within 30 to 60 minutes.

How fast are groceries delivered?

Grocery items (vegetables, fruits, meat, fish, milk) are picked from local DOHS bazaar shops and delivered to your doorstep in 45 minutes.

What payment methods do you accept?

We accept bKash, Nagad, Credit/Debit cards via SSLCommerz, and Cash on Delivery (COD).

What if I am not satisfied with a service or product?

All home services come with a 7-day free re-service warranty. For grocery items, if any fresh item does not meet quality expectations, you can request an instant return/replacement upon delivery.